Terms of Service for ERAS Headshot
Effective date: August 2025
1) About Our Service
ERAS Headshot (“we”, “our”, “us”) provides an online service that generates a professional, ERAS-formatted headshot from photos you upload. The delivered file is formatted to 2.5 × 3.5 inches at 150 DPI (≈ 375 × 525 px) with a neutral background and centered composition for use in your MyERAS® application. We are not affiliated with AAMC, ERAS, or NRMP.
2) Eligibility & Accounts
You must be at least 18 years old to use the service. You are responsible for your account credentials and all activity under your account.
3) User Content & Permissions
You may upload only photos that (a) you own or have permission to use, and (b) depict you. Do not upload unlawful, defamatory, pornographic, violent, or infringing content. You retain ownership of your uploads and of your generated ERAS headshot.
You grant us a limited license to process your uploads to create and deliver your ERAS headshot and to store files temporarily as described in Section 5. We do not use your photos or your ERAS headshot for model training or marketing without your explicit consent.
4) ERAS Formatting & Use
We format the output to 2.5 × 3.5 inches at 150 DPI with a plain, neutral background. When applicable, we target typical file constraints (e.g., ≤ 150 KB). Because third-party systems can change requirements, you are responsible for confirming final compliance at upload time. We do not guarantee acceptance by any third-party portal or program.
If a technical formatting issue prevents MyERAS upload, contact support and we will promptly re-export or adjust the file.
5) Data Handling & Deletion
- Uploads: Stored securely for processing and support.
- Generated ERAS headshot: Retained for up to 30 days for your convenience, then deleted automatically.
- Early deletion: You may request deletion of your uploads and your ERAS headshot at any time.
- No model training: We do not use your content to train AI models without your explicit consent.
6) Payments, Pricing, Taxes, Refunds
Payments are processed by third-party providers (e.g., Stripe). Prices may change at any time. Applicable taxes may be added. If you do not receive an ERAS headshot that meets the formatting specs in Section 4, contact support within 14 days; we will either fix the file or issue a refund at our discretion.
7) Availability & Modifications
We may modify, suspend, or discontinue the service (or any feature) at any time with or without notice. We are not liable for interruptions or delays.
8) Prohibited Uses
Do not misuse the service, reverse engineer systems, attempt unauthorized access, or use the service in violation of law or third-party rights.
9) Intellectual Property
Site code, design, text, and logos are our property or our licensors’ and protected by law. Your uploads and your ERAS headshot remain yours (Section 3). You receive a license to download and use your ERAS headshot for lawful, professional purposes.
10) Disclaimers & Limitation of Liability
The service is provided “as is” without warranties of any kind. To the maximum extent permitted by law, we disclaim all implied warranties and limit our aggregate liability to the greater of the amount you paid for the ERAS headshot or USD $100.
11) Termination
We may suspend or terminate access for any breach of these terms. You may stop using the service at any time.
12) Governing Law; Disputes
These terms are governed by the laws of the State of Delaware, USA (conflict-of-laws excluded). Courts located in Delaware shall have exclusive jurisdiction, unless applicable law provides otherwise.
13) Changes to These Terms
We may update these terms from time to time. Material changes will be posted on this page. Your continued use after changes constitutes acceptance.
14) Contact
Questions? Email support@erasheadshot.com.